Senior Trust Officer Job at Bank of America, Charlotte, NC

  • Bank of America
  • Charlotte, NC

Job Description

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Overview

Job Description: This job is responsible for managing a book of fiduciary and investment management accounts for high-net-worth clients and beneficiaries involving multi-generational families. Key responsibilities include overseeing the administration and business development of complex investment management and trust accounts and working with team members to assure trust product awareness and education of clients, associates, and Centers of Influence. Job expectations include working with teams to drive business development and retention, assisting clients with wealth planning needs, and managing risk.

Key Responsibilities
  • Provides fiduciary administration support including the review of trust instruments, participating in matters where the trustee is exercising discretion, managing risk, and conducting periodic trust reviews
  • Supports investment management accounts including the coordination of opening and closing accounts, money movement, and account maintenance
  • Engages with clients and prospects to build and transfer wealth tailored to their unique goals, while delivering a high-quality experience
  • Ensures compliance with regulatory and legal requirements related to client accounts and portfolios
  • Identifies and develops new business opportunities by pursuing new or expanded relationships with existing clients and prospects
Required Qualifications
  • Minimum of five years of trust administration and estate planning experience
  • Technical expertise in the areas of trust administration, fiduciary law, and estate and wealth transfer planning
  • Knowledge of and adherence to compliance with policies, procedures, regulatory, and legal requirements related to client accounts and portfolios
  • Ability to identify and develop new business opportunities by pursuing new or expanded relationships with existing clients and prospects
  • Demonstrates initiative and a proactive approach to problem solving
  • Creative though prudent approach to providing solutions within the bank’s risk/reward profile
  • Proven ability to confidently close sales and meet or exceed revenue targets
  • Has good people/partner communication skills and is a team player
  • Displays a high level of savvy and sophistication regarding high-net-worth clients’ concerns / issues
  • Ability to communicate and connect with high-net-worth clients
Desired Qualifications
  • Fiduciary professional with CTFA, CFP, AEP, JD, and/or CPA
  • Bachelor’s Degree or equivalent business experience in High-Net-Worth Trust environment
  • Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
  • Skills: Business Development Client Management Customer and Client Focus Risk Management Wealth Planning Client Experience Branding Client Solutions Advisory Decision Making Presentation Skills Process Management Attention to Detail Critical Thinking Financial Analysis Planning Prospecting
Working Hours & Shift

Shift: 1st shift (United States of America) Hours Per Week: 40

Privacy Statement

Privacy Statement:

Additional Culture and Impact

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values Learn about our four values that represent what we believe.

Pay Transparency

Pay Transparency:

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Job Tags

Work at office, Flexible hours, Shift work, Day shift

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