Remote Customer Advisor for HBO Max (German Speaker) Turkey-based Job at Cross Border Talents, United States

  • Cross Border Talents
  • United States

Job Description

Remote Customer Advisor for HBO Max (German Speaker) Turkey-based

Istanbul, İstanbul, Turkey Remote Customer Advisor for HBO Max (German Speaker) Turkey-based

About the Role

We are looking for German-speaking Customer Support Advisors to support users of HBO Max streaming platforms. You will assist customers with technical issues, account and content inquiries, and subscription-related questions across multiple channels.

This is a remote position, and all necessary equipment will be provided.

Project: HBO Max Contract: Full-Time Location: Remote (only residents in Turkey) Languages Required: German C1, English B1 Shifts: Rotating shift schedule (5 days per week) Summer Shifts 10:00 19:00, 13:00 22:00, 16:00 01:00 Winter Shifts 11:00 20:00, 14:00 23:00, 17:00 02:00

Responsibilities
  • Provide customer support through phone, email, chat and social media
  • Assist customers with technical issues, account and content inquiries
  • Follow internal processes and escalate cases when needed
  • Deliver service with empathy, accuracy, and professionalism
Your Profile
  • Fluent in German (C1) and English (B1)
  • Strong communication, problem-solving, and multitasking skills
  • Computer literacy
  • Turkish ID (must reside in Turkey)
What We Offer
  • Online 10-day onboarding training
  • Net Salary: 30,000 TL
  • Quality Bonus: 10%
  • Meal Allowance (Pluxee Card): 4,500 TL
  • Private Health Insurance: Maphre ÖSS
Why Join Us?

Become part of a dynamic, multicultural team supporting one of the world's leading streaming platforms HBO Max. Grow your customer experience career, work remotely from Turkey, and enjoy a collaborative environment where your German language skills truly stand out!

If you're interested, apply or send your CV to dominik.banovcic@cbtalents.org

Job Tags

Full time, Contract work, Summer work, Remote work, Shift work, Rotating shift, Day shift

Similar Jobs

HealthTrust Workforce Solutions HCA

Travel Echo Technician - $2,814 per week Job at HealthTrust Workforce Solutions HCA

 ...HealthTrust Workforce Solutions HCA is seeking a travel Echo Technician for a travel job in Asheville, North Carolina. Job Description & Requirements ~ Specialty: Echo Technician ~ Discipline: Allied Health Professional ~ Start Date: 10/12/2026~ Duration:... 

CoverMyMeds

Sr. Engineering Manager - Operational Engineering Job at CoverMyMeds

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being... 

Eyouth

graphic designer Job at Eyouth

 ...Graphic Designer YAT Learning Centers Cairo Remote An opportunity for an early-career professional to work as graphic designer within marketing & creative. The position focuses on delivering reliable day-to-day results, collaborating with relevant teams, and supporting... 

A Smile 4U - Decatur

Join Our Team as a Dental Assistant - Make a Difference Every Day! Job at A Smile 4U - Decatur

 ...Join Our Team as a Bilingual (Spanish) Dental Assistant Make a Difference Every Day! We're Growing! Join Our Team at A Smile 4U...  ...oriented, and adaptable Comfortable in a fast-pace, team-driven office Can-do attitude Dental certification is preferred Key Responsibilities... 

EXOS

Customer Service Manager Job at EXOS

 ...of part time benefits (subject to eligibility requirements).WHO WE AREFor nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-...